Privacy Notice for the Game “Codewords:UK”

Welcome to “Codewords:UK”! We respect your privacy and are committed to protecting it. This Privacy Notice outlines how its Developer (“Dan Leach”, “danovision”, “us” or “we”) handles personal information.

Introduction

“Codewords:UK” is a mobile game (“the Game”, or “Game”, or “App”) made available internationally through app stores like Apple’s App Store and Google’s Play Store.

This privacy notice tells you what to expect us to do with your personal information.

Contact Information

If you have any questions or concerns regarding this Privacy Notice, please contact us at:

What Information We Collect, Use, and Why

Personal information includes but is not limited to names, email addresses, or payment details.

No Tracking, ads or telemetry: We do not collect or retain any personal information from our Users via the Game, nor do we collect or retain any persistent device identifiers (for example, IMEI, IMSI, SIM Serial #, etc.).

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Purchase or account history
  • Information relating to compliments or complaints

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details

We collect or use the following information to comply with legal requirements:

  • Name
  • Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Payment details
  • Customer or client accounts and records
  • Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website. These lawful bases are outlined below.

Your right of access

You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about your right of access.

Your right to rectification

You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about your right to rectification.

Your right to erasure

You have the right to ask us to delete your personal information. Read more about your right to erasure.

Your right to restriction of processing

You have the right to ask us to limit how we can use your personal information. Read more about your right to restriction of processing.

Your right to object to processing

You have the right to object to the processing of your personal data. Read more about your right to object to processing.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about your right to data portability.

When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about your right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Lawful Bases for the Collection and Use of Your Data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Customer support. To correspond and help customers with difficulties or refunds.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Customer support. To correspond and help customers with difficulties or refunds. For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where We Get Personal Information From

  • Directly from you
  • Suppliers and service providers
  • Submitted Forms
  • Email Communications

Third-Party Platforms

While we do not collect data ourselves, it’s important to note that third-party platforms like Apple and Google may have their own policies regarding User data collection. The Developer may have access to some of this for purposes such as handling refunds and accessing sales reporting and analysis provided by the platform. We do not transfer or copy personal information away from these platforms.

How Long We Keep Information

  • We keep email correspondence for 2 years, after which we delete it from our email apps.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who We Share Information With

Others we share personal information with:

  • Suppliers and service providers

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated

9 June 2025.